Ayata Limited (referred to as “Ayata,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, process, share, and protect your data when you access and use Ayata’s platform, services, and associated offerings.
For any privacy-related concerns, you may contact us at legal@ayata.io.
Last Updated: November 2, 2024
This Privacy Policy applies to all users globally who interact with Ayata’s services, including but not limited to:
Platform users
Customers
Affiliates, partners, and remarketers
By accessing or using Ayata’s platform or services, you acknowledge and agree to the terms outlined in this Privacy Policy. If you do not agree, you should discontinue use of the platform and associated services.
2.1 Information You Provide
When you interact with Ayata, we may collect:
• Personal Identification Information: Name, address, email, phone number, and government-issued identification for verification (e.g., passports, driver’s licenses).
• Financial Information: Payment details, bank or wallet addresses, and transaction data.
• Account Information: Username, password, demographic details, and communication preferences.
• Uploaded Content: Documents, photos, or other files submitted for account verification or platform use.
2.2 Information Collected Automatically
When you use Ayata’s platform, we may collect:
• Usage Data: IP address, device type, browser type, operating system, access times, and referral URLs.
• Activity Logs: Pages viewed, features used, and actions taken on the platform.
• Device Data: Mobile network information, time zone, and unique device identifiers.
• Cookies and Similar Technologies: See Section 7 for details.
2.3 Third-Party Data
Ayata may receive information about you from:
• Identity verification and KYC providers.
• Financial service partners and payment processors.
• Marketing and analytics platforms.
Ayata collects and processes your data for the following purposes:
3.1 Platform Functionality
• To create and manage user accounts.
• To enable deposits, withdrawals, and transactions.
• To provide customer support and respond to inquiries.
3.2 Compliance and Security
• To perform identity verification (KYC/AML).
• To detect and prevent fraud or unauthorized access.
• To comply with applicable legal and regulatory obligations.
3.3 Personalization and Improvements
• To enhance user experience by offering tailored content and recommendations.
• To improve platform functionality based on analytics and feedback.
3.4 Marketing and Communication
• To send service updates, promotional offers, and relevant content (with your consent).
• To inform you about new features, services, or events.
Ayata does not sell your personal data. However, we may share your information with:
4.1 Service Providers
• Financial institutions, payment processors, and banking partners.
• KYC/AML verification services.
• Marketing and analytics providers.
4.2 Regulatory and Legal Obligations
• To comply with lawful requests from government authorities or law enforcement.
• To meet regulatory requirements in Hong Kong or other applicable jurisdictions.
4.3 Affiliates and Partners
• With affiliates and business partners to facilitate joint offerings or cross-promotional activities.
4.4 Business Transfers
• In the event of a merger, acquisition, or sale of assets, user data may be transferred to the successor entity.
As a global platform, Ayata may transfer your data to and from jurisdictions outside your country of residence, including countries that may have less stringent data protection laws.
Safeguards:
• Transfers comply with Hong Kong’s data protection laws.
• Where applicable, standard contractual clauses are used to ensure adequate protection.
Ayata retains your data for as long as necessary to:
• Fulfill the purposes outlined in this Privacy Policy.
• Comply with legal and regulatory obligations.
• Resolve disputes and enforce agreements.
After the retention period, your data may be anonymized and used for statistical purposes.
7.1 What Are Cookies?
Cookies are small data files stored on your device to improve functionality, track performance, and enhance user experience.
7.2 Types of Cookies We Use
• Essential Cookies: Necessary for platform functionality.
• Analytics Cookies: Track user behavior for performance improvements.
• Marketing Cookies: Deliver targeted ads based on browsing habits.
7.3 Managing Cookies
You can adjust your browser settings to decline cookies, but this may affect your ability to access certain platform features.
Depending on your jurisdiction, you may have the following rights:
• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request data erasure, subject to legal and contractual obligations.
• Restriction: Limit the processing of your data under certain circumstances.
• Objection: Opt out of direct marketing or processing based on legitimate interests.
• Data Portability: Request your data in a machine-readable format.
To exercise these rights, contact us at legal@ayata.io.
Ayata employs advanced security measures to protect your data, including:
• Encryption for data storage and transmission.
• Multi-factor authentication for account access.
• Regular security audits and vulnerability testing.
Despite these efforts, no system is completely secure. Users are encouraged to use strong passwords and exercise caution.
Ayata’s platform may contain links to external websites or services. We are not responsible for the privacy practices or content of third-party sites. Users should review the privacy policies of external services before engaging with them.
Ayata’s platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
Ayata reserves the right to update this Privacy Policy at any time. Significant changes will be communicated through:
• Email notifications.
• Platform announcements.
Your continued use of the platform constitutes acceptance of any changes.
For questions, concerns, or data requests, please contact:
• Email: legal@ayata.io
• Jurisdiction: Hong Kong
